The following Terms and Conditions apply to the sale of goods by Argoed unless specifically varied or excluded by Argoed in writing. In placing an order with Argoed you are deemed to have accepted these Terms and Conditions.

About Argoed

We are members of the Which? Webtrader Code of Practise.

Customer satisfaction is our main priority - if you feel you would like to make any suggestions or comments concerning Argoed please e-mail us at : argoed@argoed.com

Contact Details

Post: Argoed, 67 Stryt y Neuadd, Rhosllannerchrugog, Wrexham, Wales LL14 2LG
Telephone: 01978 842002 calls charged at National Rate
E-mail: argoed@argoed.com

Purchasing

You are free to browse the site putting any item you wish to buy into the Shopping Cart. Once you have finished buying click Œgo to checkout¹. At the checkout you will be asked details concerning payment. Argoed accepts Visa, Mastercard, Switch, Delta and Solo. For further details concerning security see the Security section.

We can also accept checks in sterling if sent by post to the address above. Please be careful to note the exact goods you require and remember to include postage and packaging (see Post and Packaging Table below). Mark clearly the delivery address please. Cheques should be supported by a cheque guarantee card and expiry date. Cheques should be made out to Argoed.

All transactions are currently made in Sterling.

All prices listed include VAT where applicable. Please note that prices can be altered without prior notice. All goods will be charged as per the date of order.

Availability of goods is given as you browse. Items that are not available will be flagged accordingly. Please note that some items need to be ordered from outside sources, you will be informed of the situation on-line as you shop.

All goods remain the property of Argoed until payment is made in full.

Post and Packing
Charges as follows:

UK & Éire £2-16 + 59p per item
Europe £2-95 + £1-00 per item
North America £2-95 + £2-00 per item
Rest of World £2-96 + £3-00 per item

Delivery Times

Argoed will endeavour to fulfil orders within a reasonable period of time. Customers should allow up to 10 working days for delivery within the British Isles and 21 working days elsewhere.

Please note Argoed will not be liable for any failure or delay in fulfilling its obligations resulting from circumstances beyond its reasonable control.

Guarantee

All goods have a 30 days guarantee of replacement or refund. Your Statutory Rights are not affected.

Complaints

We will endeavour to resolve complaints as quickly as possible. Should you have a complaint please contact Argoed via one of the methods listed above under Contact Details. Please be ready with order reference number and date of purchase - goods must be retained for inspection.

Local Taxes

For European Union members all tax is included. Any customs or import duties will be levied in the country where the goods are received. All such additional charges are the responsibility of the customer. Argoed has no control over local tax rates which can vary greatly from country to country. If concerned, customers are advised to contact their local customs office for further information.

Cancellation

You may cancel your order any time between date of order and up to 7 working days from the day after you received the goods. Your money will be refunded within 30 days of cancellation. You will be asked to return the goods at your own expense, though the costs will be refunded. If goods are collected at our expense the costs will be deducted from any refund payable.

Faulty Goods

Should items be faulty please notify us within 7 working days of receipt. A replacement will be sent, or refund offered whichever the customer prefers. All postage and packing charges will be refunded by Argoed.

Legal Situation

All business is transacted under the laws and legal system as practised in Wales.